Konica Bizhub C284e has error when sending email "can not connect to server"  Email Office 365 Outlook 2013

Recently changed to Office 365  and it took over a week for me to get the Bizhub to be able to send emails.  Fix was to change smtp.office365.com to mail.office365.com and then it would connect to server and send emails this was on 01/23/15.  As of 02/18/15 the Bizhub C284e is no longer sending emails and has the same error message "can not connect to server" and not sending emails.  Can anyone think of why this has stopped working as of yesterday???  Nothing has changed here in the office and no updates have been applied to my knowledge.

Thanks.

February 19th, 2015 3:08pm

Hi,

I'm a bit confused how you performed the action. As far as I know, the mentioned product Konica Bizhub C284e is a printer. As I'm not familiar with the product, if it's the function of the product, I suggest you contact the manufacturer of the product to seek assistance.

Feel free to post back if I misunderstood anything.

Regards,

Melon Chen
TechNet Community Support

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February 20th, 2015 1:17am

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